When will my tickets be ready for this fixture?
Your match tickets are now available to view via the Edgbaston App, which is free to download on iOS and Android.
Your log-in details will be the same you used to buy tickets online.
The lead booker can quickly and easily share tickets with guests via the app, simply go on the Wallet tab, find the ticket you want to share and select the share button. This will give you a code you can share for your guest to redeem on their app.
No paper tickets will be provided for this match.
If you need any help or have any questions about your tickets, please email tickets@edgbaston.com.
Is there a reserve day for Vitality Blast Finals Day?
Yes. If all matches are not completed on the original date, play will move into a reserve day which will be the following day.
In this event, if you are a ticket holder your original ticket will be valid for entry on the reserve day and you will still be entitled to claim your refund, if applicable.
Playing conditions and timings for the reserve day will depend on prospects of play. This will be confirmed once play is called on the original day.
Refund Policy
If, for the day for which the ticket is valid, play does not take place OR play is restricted, you will be entitled to a refund of the match ticket value only subject to the below: (a) if the second semi-final does not achieve a result – a full 100%; (b) if both semi-final matches do achieve a result but (i) there are zero to 10 overs played of the T20 Final (the last scheduled match of the day) AND (ii) no result is obtained in the T20 Final – a 50% refund. In no other circumstances can money be refunded.
Refunds will be made automatically to the purchaser only, via the original payment method refunding to a debit or credit card or by sending a cheque. For refund queries please email tickets@edgbaston.com. Also visit ecb.co.uk/refundscheme. Please allow 30 days for your refund to be processed.
Please note that in the event that the final is not completed on the scheduled day, there is a reserve day (the following day). In this event, your ticket will be valid for entry on the reserve day and you will still be entitled to claim your refund, if applicable.
Click here to read our full ticket T&Cs.
What will happen if it rains?
Bad weather may effect your match which will mean a delay in play or no play is possible. The decision on any delay in play is made by the umpires, who are responsible for the players’ safety.
Fans are encouraged to check the weather forecast for their match day before their visit and plan for any bad weather. Please bring a rain coat and umbrellas are allowed.
Areas of some stands (South Stand, Eric Hollies Stand and Skyline) are undercover, but the majority of the ground is open. Fans can take cover in our indoor areas including the concourse of the South Stand and in our Exhibition Hall.
For our refund policies, please visit our Terms & Conditions page.
Are you allowed to leave and re-enter the stadium?
Yes. Ticket holders are allowed to leave the stadium and re-enter at any time, until the match finishes.
Please scan your ticket out on exit, this will then allow you to scan back in on re-entry.
Fans can enter at any point from gate opens until the match finishes.
Will Car Parking be available to purchase?
We encourage spectators, who are able to, to leave the car at home and use public transport wherever possible.
Off-site parking is available to purchase in advance for all Major Matches, Vitality Blast T20 and The Hundred matches at Edgbaston.
Parking will be available at Moseley Ashfield Britannic Park (Pink Car Park, B13 8NQ) and can be purchase in advance online here. This site is around a 15-minute walk to the stadium.
A limited number of on-site Accessible Parking is available for Blue Badge holders to book on a first-come, first-serve basis online here. If you have any questions about Accessible Parking, please email tickets@edgbaston.com.
Will food and drink be available to purchase on the day?
Yes, food and drink, including alcoholic and non-alcoholic beverages, will be available around the stadium for spectators. Availability will vary depending on fixture.
Spectators can order food and drink for Click & Collect from their seat using the Edgbaston app, available from selected bars on selected match days. To order, simply download the Edgbaston app on iOS or Android and visit the Shop section.
Spectators are allowed and encouraged to bring their own food and drink into the stadium, but no alcohol or glass bottles are allowed at International, The Hundred or Vitality Blast fixtures.
How do I report abuse on a match day?
If bad behaviour is spoiling your day or if you need to report any form of abuse, you can contact our stewards team quickly and easily via the Edgbaston app.
You can do this by clicking on the Customer Services button which will be at the top of the Home and My Visit tabs.
Refund policy for Vitality Blast Finals Day tickets
If, for the day for which the ticket is valid, play does not take place OR play is restricted, you will be entitled to a refund of the match ticket value only subject to the below: (a) if the second semi-final does not achieve a result – a full 100%; (b) if both semi-final matches do achieve a result but (i) there are zero to 10 overs played of the T20 Final (the last scheduled match of the day) AND (ii) no result is obtained in the T20 Final – a 50% refund. In no other circumstances can money be refunded.
Refunds will be made automatically to the purchaser only, via the original payment method refunding to a debit or credit card or by sending a cheque. For refund queries please email tickets@edgbaston.com. Also visit ecb.co.uk/refundscheme. Please allow 30 days for your refund to be processed.
Please note that in the event that the final is not completed on the scheduled day, there is a reserve day (the following day). In this event, your ticket will be valid for entry on the reserve day and you will still be entitled to claim your refund, if applicable.
Click here to read our full ticket T&Cs.
