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The England & Wales Cricket Board (ECB) has given its approval for the professional men’s county cricket season to begin behind-closed-doors on 1 August.

The Club has now written to all paying Members to confirm options regarding their subscription fee for the 2020 season. Click here to read letter from Chairman Mark McCafferty.

If you have any questions, please email tickets@edgbaston.com.

If you are a Warwickshire Member, Ticket buyer or a Conference & Events booker, please read the latest updates below.

Warwickshire Members

Your 2020 Membership Subscription

As a Member, your contribution to the Club is recognised and greatly appreciated.

Now that the return of competitive cricket has been finalised, the Board has had discussions, as well as with the Membership Committee, to provide an update on 2020 Membership subscriptions.

We have also received many kind letters and emails from Members who have expressed their wish to donate their 2020 Membership subscription to support the Club at this difficult time.

If you would like to leave your 2020 Membership subscription in the Club in full to continue to support the investment in our teams and facilities at Edgbaston, you do not need to take any action. If we do not hear from you before midnight on Friday 28th August, your 2020 Membership fee will automatically be donated to the Club in full.

To recognise the contribution made by Members who wish to donate their 2020 subscription in full, we are offering a number of special rewards.

  • Your name printed on a plaque which recognises all donors, and will be positioned prominently at Edgbaston Stadium
  • Your name incorporated into a special edition design of the One-Day Cup playing shirt for 2021
  • An invitation to a special Members’ reception during the early part of the 2021 season
  • A complimentary T20 Season Pass to allow you to bring a guest to all home Vitality Blast group games in 2021 (Subject to your 2021 Membership renewal but will be in addition to the usual guest passes)
  • Priority and complimentary access to any Warwickshire and Birmingham Bears fixtures in 2020, which are played in-front of a live audience
  • First priority access to buy Major Match tickets in 2021
  • Acknowledgement in the 2020 Annual Report

Membership subscriptions are an important part of the Club’s revenues and partly fund the investment in all Warwickshire teams, including the senior men’s team, senior women’s team, our county age group teams and Performance Pathway.

Refund option

If you feel unable to leave your 2020 Membership subscription with the Club, you can apply for a refund (or partial refund if you are part of a multi-year membership category) by completing the Refund Form sent to Members via email or post before midnight on Friday 28 August, 2020.  At the same time, you will also have an opportunity to donate an amount of your choice to the Club on this form.

Please note that if applying for a refund, your Membership will be cancelled from Tuesday 1 September and your payment will subsequently be processed during September. Should the Club receive clearance to allow spectators into the ground for match days later in the season, 2020 Members who have requested a refund will be required to purchase tickets to attend these games.

Many thanks again for your support for Warwickshire County Cricket Club and I hope that we can host you again at Edgbaston soon.

If you have any questions about your 2020 Membership, please email us at tickets@edgbaston.com.

England v West Indies purchasers

Ticket holders for England’s Test match versus West Indies were able to utilise the options of a future ticket credit or refund.

The deadline for refund applications has now passed and refunds have now been processed for everyone who submitted the appropriate form before midnight on 23 June. Please note that, depending on the banking provider, there could be a short delay in funds transferring electronically.

If you submitted a refund form between 24 and 30 June, your request will be processed in the week commencing 6 July. If your payment card is no longer in use, you will receive a cheque, please allow more time for this to arrive.

Our ticketing team remain available 9am to 5pm, Monday to Friday throughout this period on 0121 369 1994 (option 1) and on tickets@edgbaston.com.

England v Ireland purchasers

Ticket holders for England’s ODI versus Ireland were able to utilise the options of a future ticket credit or refund.

The deadline for refund applications has now passed and refunds have now been processed for everyone who submitted the appropriate form before midnight on 24 July. Please note that, depending on the banking provider, there could be a short delay in funds transferring electronically.

If your payment card is no longer in use, you will receive a cheque, please allow more time for this to arrive.

Our ticketing team remain available 9am to 5pm, Monday to Friday throughout this period on 0121 369 1994 (option 1) and on tickets@edgbaston.com.

Vitality Blast Finals Day purchasers

If you have booked tickets for Vitality Blast Finals Day 2020 you have the option of rolling over your ticket(s) to 2021, at no cost, or to claim a refund.

You do not have to take any action to rollover your tickets to next year’s Vitality Blast Finals Day and you will automatically be booked into the same seats for biggest day in the 2021 domestic cricket calendar.

No additional charge will be incurred, and you will receive a confirmation of your revised booking once the 2021 Vitality Blast Finals Day date has been confirmed; this is expected to be released in September.

If for any reason you cannot attend Finals Day 2021 when the date has been set, you do have the opportunity to use our Official Resale Platform to give other fans an opportunity to purchase your tickets at face value.

To claim a refund on the value of your 2020 Vitality Blast Finals Day tickets, simply complete the online form before midnight on Wednesday 26 August. Refund form will be sent via email to all ticket buyers. Please do take the time to double check that all details are correct as it will impact your refund process.

All refunds will be processed before the end of September.

Please note that should Edgbaston secure approval from the Government for spectators to attend Vitality Blast Finals Day on 3 October 2020, this will be ticketed as a new event. All details of how to book tickets and the priority process will subsequently be released at edgbaston.com.

Vitality Blast Ticket Purchasers

All Birmingham Bears Season Pass holders and Vitality Blast group game ticket holders have the option to keep the value of their tickets to use as a credit to use on a future match(es) or to obtain a refund.

By choosing a credit, you have the option to use the value of your tickets to secure priority access to domestic fixtures at the best available price in 2021.

If you would like to claim a credit for the value of your tickets, you do not need to take any action and the amount will appear automatically in your online account in September.

To claim a refund on the value of your 2020 Vitality Blast group game tickets, simply complete the online form before midnight on Wednesday 26 August. Refund form will be sent via email to all buyers. Please do take the time to double check that all details are correct as it will impact your refund process.

All refunds will be processed before the end of September.

Please note that should Edgbaston secure approval from the Government to allow spectators into any of this year’s Vitality Blast group games, as part of the sports spectator pilot programme, priority will given initially to 2020 Warwickshire members who have donated their annual subscription. There will be a subsequent process for Season Pass holders and 2020 ticket purchasers.

The Hundred

The England and Wales Cricket Board (ECB) has confirmed that the launch of The Hundred will now take place in summer 2021. The news follows a meeting dedicated to the subject, where the Board concluded it was not possible for the competition to be staged this year.

Please rest assured that a full refund will be issued directly for any tickets purchased for any Birmingham Phoenix men’s team game at Edgbaston. The Hundred team will be in contact with you directly over the next few days to let you know how the refund process will work.

All ticket buyers, and anyone signed up at thehundred.com will be the first to receive information about how to gain access to tickets for The Hundred in 2021.

If you have booked hospitality for any of the four Birmingham Phoenix men’s team home games, our hospitality team at Keith Prowse will give you call in the coming days to discuss the option of using a credit for a game in the future at Edgbaston.

The hospitality sales line remains open on 0121 369 1994 (option 4) Monday-Friday 9am-5pm and the team can also be emailed on hospitality@edgbaston.com, but do bear in mind that our team will be in touch with you direct.

Hospitality

Our hospitality team at Keith Prowse are here to support all clients in the next steps regarding all bookings.

Clients can retain the full value of the booking(s) on their account and use against any future Edgbaston hospitality experience(s).

Options for using this credit value in 2021 includes England’s One-Day International versus Pakistan, the T20 International versus Sri Lanka, Vitality Blast Finals Day, Birmingham Bears home matches in the Vitality Blast and Birmingham Phoenix men’s team home matches in The Hundred.

All packages sold are official, meaning monies are, and will remain secure.  The value of your hospitality experience will be valid to use until the end of 2022.

A member of the hospitality team will be in touch to discuss the options soon, but if you have any immediate questions please email your Account Manager or our help desk at contact@keithprowse.co.uk.

Conference & Events

Edgbaston’s conference and events facility will reopen for Safe Meetings & Events from Monday 6 July.

Edgbaston Events has created a six-point plan that has been designed to provide greater reassurance to all delegates in response to COVID-19. We have put together reduced capacities and bespoke DDR packages to meet your needs, allowing you to feel confident when booking and hosting your event at Edgbaston Stadium.

  • Space and Social Distancing – all rooms having outdoor spaces, the introduction of strict social distancing measures and clear signage and guidance around the venue
  • Hygiene and Cleanliness – new and improved cleaning procedures and providing a high level of hand sanitiser dispensers
  • Contact Free Catering – pre-packaged food and drink prepared on-site with increased safety and maintaining Edgbaston’s outstanding range of fresh produce
  • Enhanced Technology – increased options for clients, including video conferencing, live streaming and virtual tours
  • Staff Fully Trained – all staff working to new operational procedures and have PPE tailored to their role
  • Communication – regular updates from our events team throughout the planning process

For enquiries relating to an existing or prospective event at Edgbaston Stadium, please contact the team on 0121 369 1994 (option 3) or email events@edgbaston.com.

For more details, please visit edgbaston.com/events.

Edgbaston Cricket Centre

We have been in contact with all clients who have bookings at the Edgbaston Cricket Centre and are again providing an option to postpone the booking to a date later in the year.

Please email cricketcentre@edgbaston.com if you have any immediate queries or concerns regarding a booking at the Edgbaston Cricket Centre.