Warwickshire County Cricket Club customer feedback procedure.
At Edgbaston Stadium we pride ourselves on the excellent customer service and match day experience we provide.
However, we know that sometimes things go wrong. By letting us know if you are dissatisfied with any element of your Edgbaston experience we can find out what went wrong and stop it from happening again.
- We have designed our complaints process to be as easy as possible and we aim to resolve any problems you have promptly
- A record of all formal complaints and responses will be made
- We will endeavour to learn from your feedback and use it to review and improve our service