Edgbaston Events has an exciting opportunity to be a key member of the Conference & Events Sales Team in a proactive events and sales office.
Job Description
Successful applicants will…
- Be instrumental in assisting the team to deliver high quality events for a variety of external customers and wide range of events.
- Have experience in detailed event coordination of conferences, weddings and functions, ideally with enquiry handling.
- Demonstrate excellent verbal and written communication skills, have a first-class telephone manner and enjoy working with customers both on the telephone and face to face.
- Have the ability to manage your own time and workloads while adhering to tight deadlines.
- Maintain regular contact with clients regarding enquiries for conferences, weddings and banquets by telephone, email and in person.
- Build strong working relationships with your clients and effectively manage the venue diary to maximise revenue.
- Actively seek client feedback and sales leads wherever possible.
- Use Salesforce for all your bookings, creating proposals, contract, written confirmations and function sheets.
- Positively approach all sales opportunities in order to maximise sales and revenue by yielding the business in order to achieve targets.
- Consistently deliver excellent customer service to all guests and clients.
- Respond to customer enquiries within the timed guidelines.
- Be fully aware of the venues facilities and take every opportunity to promote Edgbaston.
Click here to download our Equal Opportunities Monitoring Form.
How to apply
To apply for this position, please send a cover letter and up to date CV to: mariaflello@edgbaston.com
All candidates are encouraged to complete the Equal Opportunities Monitoring Form when applying. This will assist in monitoring selection decisions to assess whether equality of opportunity is being achieved, however, the provision of this data is entirely optional.
Any information collated will be treated as strictly confidential and will not be used in the short-listing process.
