What we’re doing to keep you safe

At Edgbaston, the safety of our guests and staff is our top priority.

During these unprecedented times, we have been working hard to ensure we can re-open our venue safely from Monday 6 July and that you and your guests have the confidence to be able to attend events at Edgbaston.

In order to comply with government guidelines and to allow us to host events safely, we have established Safe Meetings & Events: Our Promise which outlines the steps we are taking to ensure the health and safety of you, your guests and our staff.

Our Promise

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Social Distancing

All rooms having outdoor spaces, strict social distancing measures and clear guidance around the venue

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Hygiene & Cleanliness

New and improved cleaning procedures and providing a high level of hand sanitiser dispensers

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Contact Free Catering

Food and drink prepared on-site and maintaining Edgbaston’s outstanding range of fresh produce

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Enhanced Technology

Increased options for clients including video conferencing, live streaming and virtual tours

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Staff Fully Trained

All staff working to new operational procedures and have PPE tailored to their role

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Communication

Regular updates from our experienced Sales Coordinators throughout the planning process

What have we done?

To ensure that we have made our venue as safe as possible for guests, we have added the below features:

  • Additional soap dispensers have been added to the toilets
  • Extra sanitiser stations around the venue
  • All staff will complete a health questionnaire before they come in to work and we will be taking their temperatures
  • All our rooms have outdoor spaces and individual air-con units to ensure that you are self-contained and have ample fresh air options
  • Signage and guidance has been placed throughout the venue to encourage safe practices and good hygiene

Find out more

Learn more about the measures being taken to ensure we can host your event in a safe and clean environment during the restrictions imposed due to the COVID-19 outbreak.

Safe Meetings & Events

This booklet lays out the steps that we are taking to ensure the health and safety of you, your guests and our staff

Download

Our Promise

Download our document detailing our measures we are putting in place to to make Edgbaston safe

Download

Day Delegate Packages

As part of our reduced menu, we are currently running three safe and healthy DDR options

Download
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Contact Us

Or contact our Head of C&E Sales Maria Jones via events@edgbaston.com or on 0121 369 1994 (option 3).

FAQs

Can I postpone my event?

Yes, as long as you book your event with us before 30 September 2021, except in exceptional circumstances. Any cancellation fees for the future event date will be based on the original event date.

Can I reduce my minimum numbers?

Unfortunately, you are not able to drop your numbers to below the original contracted numbers when postponing.

We can offer hybrid event options if you do feel that you will have less guests travelling to your event. However, you will still be liable for the value of the original signed contract, except in exceptional circumstances.

Can I cancel my event?

After exhausting options regarding hybrid events or a postponement, you will be able to cancel your event and we will return to you your full deposit, less any costs that we have directly incurred in association with your event.

What about the size of the room, will this incorporate the social distancing measures?

All of our rooms will be running with lower than usual capacities. We are exploring options with regards to different social distancing measures and will follow procedures as laid out by the government. The health and safety of our guests and staff are at the forefront of any decisions made.

We have put together capacities based on 2 metre social distancing (UK Government guidelines).

Do I need to re-sign my contract when postponing my event?

No, you will be issued with a letter of variation for the new event which will change the date of your event only, all other clauses of your event will stay intact and cancellation of your event will be as per the original date.

What will happen next?

All these procedures will be reviewed on a fortnightly basis to ensure that they hold the most up-to-date information and are in keeping with all current guidelines.

These procedures will be in place for the foreseeable future and are subject to change.

We hope that both society and the events industry will be able to return to a new normal as soon as possible. However, in the meantime, we will continue to strive and innovate to ensure the safety of all our guest and staff at Edgbaston Stadium.