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Everything you need to know

We’re delighted to be welcoming fans back to Edgbaston for the Royal London International between England and Pakistan, on Tuesday 13 July.

This page contains information you need to know before attending the event. Please read this carefully as it contains important information about testing and planning your visit.

This event is part of the Government’s Event’s Research Programme (ERP). More information will follow shortly once this has been confirmed.

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Testing

All spectators must show proof of vaccinations or show a negative Lateral Flow Test on entry.

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Ticketing

Tickets will be available via the Edgbaston app, which is free on iOS and Android, or print-at-home tickets.

Entry Requirements

Admission to the match, for all ticket holders aged 11 and over, will be subject to providing evidence of your COVID-19 Status. This can be done by either:

  • A negative NHS Lateral Flow Test result conducted and recorded within 24 hours of arrival (applies to all spectators aged 11 or over) via a text message or email from NHS Test and Trace or via the NHS App; or
  • Proof you have had both vaccinations (first and second dose), with the second dose administered more than 14 days prior to attending the fixture.

You can show your COVID status via the NHS App. This will allow you to show your vaccination status. To find out more about the NHS App click here.

If for any reason you can’t show proof via the NHS App, you can show a negative NHS Lateral Flow Test result.

Tickets

Tickets are available via the Edgbaston app or can be printed at home via your online account.

The Edgbaston app is free to download on iOS and Android, simply search for Edgbaston in your app store from your device. Your log-in details for the app will be the same as the one you used to purchase tickets online.

Once you are logged in to the app, you can view your tickets via the Wallet section by clicking on My Tickets. Tickets can also be shared with other attendees via the app.

FAQs: England v Pakistan ODI

What is the Events Research Programme (ERP)?

The government’s publication of 22 February, ‘COVID-19 Response – Spring 2021’, describes plans to explore when and how events with larger crowd sizes, less social distancing, or in settings where transmission is more likely, will be able to return safely.

The government’s Events Research Programme (ERP) will oversee this work, bringing findings from across different settings and different sectors to determine a consistent approach to lifting restrictions on events to inform Step 4 of the roadmap from 19 July.

The Events Research Programme will use pilot events incorporating research studies in April, May, June and July 2021 to build evidence on the risks associated with coronavirus transmission, the characteristics of events and surrounding activities, and the extent to which mitigation measures can effectively address these risks. The evidence from these studies will be used to inform the government’s decision around Step 4 of the roadmap and will shape government policy to bring about the phased return of fuller audiences to venues and events up and down England.

Self-controlled case series study

The self-controlled case series study aims to measure the risk of COVID-19 infection associated with attendance at an Events Research Programme event, with each person acting as their own control. Inclusion in the study is conditional on an individual having both attended an ERP event and subsequently testing positive for COVID-19.

Only this group of people will be included in the analysis. The rate of positive testing for COVID-19 will be compared between the 7 day high risk period following attendance at an event with the subsequent 7 day period when infection risk is assumed to be unaffected by attendance at the event.

The study is based on analysing the records of attendees who subsequently request a test from Test and Trace. The PCR test request form asks if you have participated in an ERP event, therefore attendees requesting a test will be flagged. The ERP is a programme designed to better understand and evidence how to safely reopen events. The self-controlled case series study is conducted alongside other research studies to support the objectives of the ERP.

How is this match exempt from current COVID-19 restrictions?

The Secretary of State has the power to designate an event as being permitted for research purposes and therefore not subject to the legal restrictions which would apply to other events under Step 3 of the government’s roadmap.

The Royal London International between England and Pakistan, being held at Edgbaston Stadium, is going ahead as a Pilot Event as part of the Events Research Programme.

When will my tickets be ready for this fixture?

All ticket holders will get an email by Monday 5 July confirming if you have been allocated tickets for this fixture, following the refund window.

At this point your tickets will be available via the Edgbaston app or your online account. Tickets can be shared with guests via the Edgbaston app or you can print all tickets at home via your online account.

Should we have to restrict entry, and your ticket is cancelled, you will be provided with full refund details.

Will spectators require any form of testing or COVID verification in order to enter the venue?

As this fixture is part of the government’s Events Research Programme (ERP), admission to the match will be subject to providing evidence of your COVID-19 Status. This can be done by either:

  • A negative NHS Lateral Flow Test result conducted and recorded within 24 hours of arrival (applies to all spectators aged 11 and over) via a text message or email from NHS Test and Trace or via the NHS App; or
  • Proof you have had both vaccinations (first and second dose), with the second dose administered more than 14 days prior to attending the fixture.

The NHS COVID Pass is available within the NHS App and is the government’s preferred method for demonstrating your Covid status at ERP events as it is helping them to test their processes for the return of large crowds.

To get information on the NHS COVID Pass and how you can have it ready in time for your visit, please follow the link here.

If for any reason you can’t show proof via the NHS App, you can show a negative NHS Lateral Flow Test result.

 

How do I demonstrate that I have had both vaccinations?

The NHS App will allow individuals to demonstrate their COVID-19 status.

You can do this by downloading the NHS App to your smartphone. Please note that this is different from the NHS COVID-19 App which is used for Test and Trace.

The NHS COVID Pass is available within the NHS App and is the UK’s Government’s preferred method for demonstrating your COVID status at Events Research Programme events as it is helping them to test their processes for the return of large crowds.

It will allow you to provide evidence of your status quickly by showing your phone to stewards as you enter the stadium.

The NHS App is available to those registered with a GP in England (aged 16 and over). If you are resident in Scotland or Wales, you can also access your vaccination status. Visitors from Northern Ireland or another country can show a negative Lateral Flow Test to gain entry.

To get information on the NHS COVID Pass and how you can have it ready in time for your visit, please follow the link here.

How do I download the NHS App?

You can do this by downloading the NHS App to your smartphone. Please note that this is different from the NHS COVID-19 App which is used for Test and Trace.

The NHS COVID Pass is available within the NHS App and is the UK’s Government’s preferred method for demonstrating your COVID status at Events Research Programme events as it is helping them to test their processes for the return of large crowds.

It will allow you to provide evidence of your status quickly by showing your phone to stewards as you enter the stadium.

The NHS App is available to those registered with a GP in England (aged 16 and over). If you are resident in Scotland or Wales, you can also access your vaccination status. Visitors from Northern Ireland or another country can show a negative Lateral Flow Test to gain entry.

To get information on the NHS COVID Pass and how you can have it ready in time for your visit, please follow the link here.

Can I give my ticket to someone else if someone in my party can’t attend?

Yes. You can give your ticket to someone else if someone in your party can no longer attend.

Please note, the name on the ticket does not need to match the attendee on the day.

Why have my seats been moved from my original booking?

Due to COVID restrictions, we have had to move a small number of seats and some ticket holders will have been allocated new seats.

Seats have been moved to ensure sufficient social distancing is in place from the players and the dressing rooms, which will be allocated in the RES Wyatt Stand.

We apologise to all ticket holders who have been affected, but the good news is that we’ve been able to secure you another seat for this match and you will be able to attend.

How do I sell tickets on the Ticket Exchange re-sale platform?

Edgbaston has launched an official Ticket Exchange re-sale platform to allow ticket buyers who can no longer attend a Major Match in 2021 to sell their tickets, at no charge, to other supporters.

It’s easy to sell tickets via the platform. Follow the step-by-step guide below:

  1. Log-in to your online ticket account at tickets.edgbaston.com
  2. On My Homepage, scroll down and click on View Tickets
  3. Find the tickets you want to re-sell and follow the instructions on screen

Please note, tickets can only be sold at face value or less.

Once tickets have been sold on the re-sale platform, you can no longer access these tickets and you will automatically receive a refund back to your original payment method (please allow 3-5 working days). If your card is no longer valid, your refund will appear as credit on your account and you can contact us to organise alternative payment back to you.

If you have listed tickets on to the Ticket Exchange and change your mind, you can re-claim your tickets if they haven’t already been sold via your account.

If you have any questions, please email tickets@edgbaston.com.

Can under-16s attend this fixture?

Yes. As part of the Events Research Programme regulations for this fixture, under-16s will be able to attend the Royal London International (ODI) between England and Pakistan on Tuesday 13 July.

Please note that proof of a negative Lateral Flow Test result only applies to spectators aged 11 and over.

I have paid for postage, when will I receive my tickets in the post?

Unfortunately, no tickets will be sent in the post. All tickets will be available via the Edgbaston app or from the lead booker’s online account.

If you have paid for postage, you will receive an automatic refund back to the original payment method around the date of the fixture. Please allow up to 10 working days to receive this.

 

How do spectators prove they have had a negative NHS Lateral Flow Test result?

Once you have conducted your NHS Lateral Flow Test (LFT) within 24 hours of your attendance, all spectators must log their negative result via the gov.uk website.

You will then receive a text message, email or notification on the NHS app which you will need to present to the stewards on entry.

Attendees are required to order their own test kits. You can order them via the gov.uk website for free here or pick up your home test kit from your local pharmacy (England only).

Your pack will include seven tests and instructions on how to take the test and record it online.

For instructions on how to take your Lateral Flow Test, click here.

Reporting your LFT results: Once the Rapid LFT has been taken, you MUST report the test result online within 24 hours of completing the test at https://www.gov.uk/report-covid19-result.

You can also report your test results by calling NHS Test & Trace (T&T) helpline: 119

Will spectators have to pay for NHS Lateral Flow Tests?

No. NHS Lateral Flow Tests are free to order online via the gov.uk website.

Attendees are required to order their own test kits. You can order them via the gov.uk website for free here or pick up your home test kit from your local pharmacy (England only).

Your pack will include seven tests and instructions on how to take the test and record it online.

For instructions on how to take your Lateral Flow Test, click here.

Reporting your LFT results: Once the Rapid LFT has been taken, you MUST report the test result online within 24 hours of completing the test online here.

Will social distancing be in place for this fixture?

As per the latest UK Government guidelines, social distancing is no longer required.

With COVID-19 still in circulation, we understand that some people are likely to feel more comfortable than others about attending.

That’s why we are asking everyone to consider taking some small voluntary actions to protect each other and help every ticket holder to feel comfortable.

We’d encourage everyone to take a Lateral Flow Test prior to attending, unless you’ve already been double vaccinated at least two weeks prior. We would also encourage you to wear a face covering while moving around.

Will I need to wear a face covering?

Yes. Spectators will be required to wear a face covering on arrival and when moving around the stadium. You may remove your face covering when in your seat or eating and drinking.

Please remember to pack a face covering before you leave.

What happens if I am travelling from abroad?

International ticket holders are advised to follow existing international travel guidance here, and must abide by any quarantine requirements. 

International ticket holders must complete their Passenger Locator Form before travelling to the UK, this will help ensure queues are kept to a minimum.

International ticket holders will be required to produce a negative Lateral Flow Test in order to gain entry.

International ticket holders have the option to attend an ATS in order to take an LFT. In some areas there is limited availability of ATS and therefore this may not always be possible. The locations of ATS that offer on-site testing can be found using the NHS site finder tool.

International ticket holders can find a test site by clicking here and applying filters under the heading “test site for people without symptoms”. A range of test sites are available across Greater London offering bookable and walk in services.

International ticket holders may also choose to order their LFT test kits so that they can be used during the specific testing window. Tests will be self-administered and the results of the Lateral Flow Test are to be uploaded using the NHS self-report tool online here.

What happens if I am travelling from Scotland, Wales or Northern Ireland?

UK resident ticket holders (England, Scotland, Wales and Northern Ireland) may choose to order Lateral Flow Tests for home delivery online here. Tests will be self-administered and the results of the Lateral Flow Tests are to be uploaded using the NHS self-report tool online here.

UK resident ticket holders are also advised to follow existing domestic travel guidance here. They should plan ahead, check before they travel and follow the guidance to travel safely.

UK residents  will require a negative LFT result, or proof of full vaccination, as a condition of entry to Wembley. You can order via LFT home test pre-event, conduct a home test and register/record their result to obtain a text/email notification.

Residents of Scotland and Wales can obtain evidence of their full vaccination status by following the link here.

Residents of Wales can obtain evidence of their full vaccination status by following the instructions here.