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Can I get a refund if the match is cancelled?

6 April 2020

If a match is cancelled or shorted due to inclement weather or for health and safety reasons, ticket buyers will be entitled to a full or partial refund. Please note, booking fees are non-refundable.

This policy differs depending on match format. For full refund policies, please view our Ticket Terms & Conditions.

 

Test Match

For days 1 to 4 of the Test match: If we are unable to admit spectators OR play does not take place OR play is restricted, you will be entitled to a refund of only the match ticket value subject to there being: (a) non admittance of spectators OR zero to 15 overs played – a full refund; (b) 15.1 overs to 30 overs played – a 50% refund.  In no other circumstances can money be refunded.

An option of credit or refund will be available. Refunds will be made by Warwickshire County Cricket Club to the original purchaser only, either by refunding his or her debit or credit card or by sending a cheque.

This refund policy does not apply to day 5 of Test matches.

 

ODI

If we are unable to admit spectators OR play does not take place OR play is restricted, you will be entitled to a refund option of only the match ticket value subject to there being: (a) non admittance of spectators OR zero to 15 overs played and no result is obtained – a full refund; (b) 15.1 overs to 30 overs played and no result is obtained – a 50% refund. In no other circumstances can money be refunded.

An option of credit or refund will be available. Refunds will be made by Warwickshire County Cricket Club to the original purchaser only, either by refunding his or her debit or credit card or by sending a cheque.

 

IT20

If we are unable to admit spectators OR play does not take place OR play is restricted, you will be entitled to a refund option of only the match ticket value subject to there being: (a) non admittance of spectators OR zero to 10 overs are played of the only or last match of the day and no result is obtained – a full refund; (b) 10.1 overs to 20 overs are played of the only or last match of the day and no result is obtained – a 50% refund.  In no other circumstances can money be refunded.

An option of credit or refund will be available. Refunds will be made by Warwickshire County Cricket Club to the original purchaser only, either by refunding his or her debit or credit card or by sending a cheque.

 

Vitality Blast Finals Day

If we are unable to admit spectators OR play does not take place OR play is restricted, you will be entitled to a refund option of the match ticket value only subject to the below: (a) non admittance of spectators – a full refund; (b) if the second semi-final does not achieve a result – a full 100%; (b) if both semi-final matches do achieve a result but (i) there are zero to 10 overs played of the T20 Final (the last scheduled match of the day) AND (ii) no result is obtained in the T20 Final – a 50% refund.  In no other circumstances can money be refunded.

An option of credit or refund will be available. Refunds will be made by Warwickshire County Cricket Club to the original purchaser only, either by refunding his or her debit or credit card or by sending a cheque.

 

Birmingham Bears – Group Stages

If play is restricted to 9.5 overs or less and no result is obtained, then you will be entitled to a full refund on your ticket or the right to use it for any other Birmingham Bears Vitality Blast group match, Warwickshire group fixture in the Royal London Cup or a day of Specsavers County Championship cricket at Edgbaston Stadium during the same season.