Ticket holders for England’s Test match versus West Indies were able to utilise the options of a future ticket credit or refund.
The deadline for refund applications has now passed and refunds have now been processed for everyone who submitted the appropriate form before midnight on 23 June. Please note that, depending on the banking provider, there could be a short delay in funds transferring electronically.
If you submitted a refund form between 24 and 30 June, your request will be processed in the week commencing 6 July. If your payment card is no longer in use, you will receive a cheque, please allow more time for this to arrive.
Our ticketing team remain available 9am to 5pm, Monday to Friday throughout this period on 0121 369 1994 (option 1) and on firstname.lastname@example.org.