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How do I request a full refund?

21 October 2021

Fans who no longer wish to attend the new fixture (either Test match or IT20) will be able to claim a refund for their entire order. You can claim a refund via our online Refund Form.

We will not be able to offer partial refunds, so all tickets purchased in your order will be cancelled and value refunded.

Your refund will be returned to your original payment method (either payment card or credit).

If you wish to request a refund, please complete our Refund Form before midnight on Thursday 4 November.

All ticket purchasers will be contacted via email with full details about their tickets and refund options.