I have credit in my online account. Can I use this to purchase tickets?

15 October 2020

Yes, absolutely. Those with credit in their account can use it to purchase tickets, Membership or Season Passes for 2022.

The easiest way to use your credit is online. Below is a step-by-step guide on how to use the credit in your online account to purchase Major Match tickets.

  1. Select the fixture and seats you want to purchase, as usual, online at tickets.edgbaston.com and click Add To Cart.
  2. On the Basket page, click Buy Now. Then on the next page select your Delivery Method and click Continue.
  3. On the Order Summary page, scroll down and before you proceed to payment, you will see a section called ‘Use your credit to pay for your order’. On this section, the tick box will be checked and it will tell you how much credit you have to use. The value of your credit will be deducted from your Amount Due balance.
  4. Check the Terms & Conditions ticket box and click ‘Proceed to Payment’.
  5. If there is any balance left to pay, you will need to add a payment method at this stage. Once complete, you will receive a booking confirmation via email with your booking details.

You can also use your credit when purchasing tickets over the phone by calling 0330 551 1994 (9am-5pm, Mon-Fri) or in-person at Store ’94 (10am-4pm, Mon-Fri).

Credit must be used by the end of 2022.