A complaint is when you tell us you’re not happy about the service we provide.
This could include not delivering a service on time, providing the wrong information, providing poor quality of service or when you have a problem with a member of staff.
A complaint is when you tell us you’re not happy about the service we provide.
This could include not delivering a service on time, providing the wrong information, providing poor quality of service or when you have a problem with a member of staff.