If, for the day for which the ticket is valid, we are unable to admit spectators OR play does not take place OR play is restricted to 9.5 overs or less and no result is obtained, then you will be entitled to a refund for the value of your tickets.
This policy applies to paid-for match tickets only. A refund is not available for complimentary tickets.
A refund will be processed automatically back to the original payment method. Please allow up to 10 working days for refunds to be processed. Please note, no refunds will be issued on the day of the fixture.
For refund queries please call 0121 369 1994. All claims for refunds will be paid to the original payment card. If this is no longer valid, your refund will be issued by cheque.
We would encourage as many ticket holders as possible to try and join us for another Vitality Blast fixture in the same season, with tickets available to purchase online.