Join our team at Warwickshire County Cricket Club as a Supporter Services Executive and be at the heart of the action at Edgbaston Stadium.

About Us

Warwickshire County Cricket Club, a renowned hub of cricket passion and innovation, invites individuals ready to contribute to something remarkable to join our team. We’re currently seeking a diligent and customer-oriented Supporter Services Executive to join our Ticketing & Membership Team. 

Situated at the iconic Edgbaston Stadium in Birmingham, we have been at the forefront of cricket excellence since our establishment in 1882. Our mission is propelled by our core values: Passion, Respect, Innovation, Diversity, and Excellence. If you’re prepared to be part of an extraordinary journey, consider joining us as we continue to push the boundaries of cricketing greatness.

Our Values: Passion, Respect, Innovation, Diversity, Excellence:

We are Bears, and our values are the heartbeat of everything we do:

  • Passion: Genuine passion for what we do
  • Respect: Our history and who we are
  • Innovation: We’re not afraid to be different
  • Diversity: In our people and thinking
  • Excellence: We want to be the best

Join the Team

Join our team at Warwickshire County Cricket Club as a Supporter Services Executive and be at the heart of the action at Edgbaston Stadium! If you’re passionate about delivering exceptional customer service both in-person and through phone/email, and you thrive in a fast-paced environment, this role is tailor-made for you. From handling inquiries to selling matchday tickets and Memberships, every interaction will be an opportunity to embody our core values.

As part of the Commercial team, you’ll collaborate closely with the Membership Manager to drive group sales and enhance the overall supporter experience. Previous experience with ticket sales is preferred, but not essential. If you’re ready to grow professionally in a dynamic environment and make a positive impact, apply now!

For further information about the role, including detailed responsibilities and requirements, please refer to the official Job Description available here.

How To Apply

Please provide a cover letter outlining your relevant experience and up to date CV to:

Closing date: Thursday 18 April 2024 with interview to be held week commencing Monday 22 April.

All candidates are encouraged to complete the Equal Opportunities Monitoring Form when applying. This will assist in monitoring selection decisions to assess whether equality of opportunity is being achieved, however, the provision of this data is entirely optional.

Any information collated will be treated as strictly confidential and will not be used in the short-listing process.

Why join us

When you join us, you’re not just joining a team; you’re becoming part of a cricket family that thrives on excitement, camaraderie, and a relentless pursuit of victory.

This is not just a job; it’s an opportunity to be part of something extraordinary. Here’s what we offer:

  • Passionate Environment: Immerse yourself in the exciting world of cricket, surrounded by like-minded individuals who live and breathe the game.
  • Cutting-Edge Facilities: Work at Edgbaston Stadium, a world-class facility that hosts some of the most thrilling cricket and live events.
  • Exciting Benefits: Enjoy perks like free on-site parking, enhanced pension contributions, private healthcare, Christmas shut down, and more!
  • Career Development: Unlock your potential with career development opportunities and a chance to make your mark in the cricket industry.
  • Team Spirit: Be part of a team that celebrates success, supports each other, and makes a real impact.

Equal Opportunities In Employment Policy Statement

Warwickshire Cricket Foundation partners with Warwickshire County Cricket Club. Together we will ensure that all existing and potential employees receive equal consideration, and is committed to the elimination of unlawful or unfair discrimination on the grounds of gender, race, disability, colour, ethnic and national origin, nationality, sexuality, marital status, responsibility for dependants, religion, trade union activity and age (up to 65). 

It is the intention of Warwickshire County Cricket Club that its work force, at all levels, should reflect the composition of the City’s population.  To achieve this Warwickshire County Cricket Club will take active and positive steps to eliminate discrimination, reduce the effects of past discrimination and to promote equality in employment.

Safeguarding Statement

Warwickshire Cricket Foundation and Warwickshire County Cricket Club is proud to be at the forefront of safeguarding in cricket. Our commitment extends beyond the cricket field, emphasising the importance of fostering an atmosphere of trust, respect, and protection. Through continuous training, awareness programs, and the implementation of best practices, we strive to create an environment where everyone feels safe, valued, and empowered.  We understand the responsibility that comes with engaging with children, young people, and vulnerable adults, and we remain vigilant in upholding the highest standards of safeguarding in all facets of our operations.  As such, roles involving any type of Regulated Activity or any interaction with children, young people or vulnerable adults are subjected to a safer recruitment process: ECB DBS clearance is mandatory before taking up the role.  

Safer Recruitment Statement

Warwickshire County Cricket Club and Warwickshire Cricket Foundation are firmly committed to creating a safe and inclusive environment for children and adults to enjoy the game. It is essential that Safer Recruitment practices are followed to ensure all staff and volunteers are suitable for their role, appropriately vetted and supported by the club.