The refund window has now closed.

All tickets in the booking provided will be cancelled and a refund will be processed.

Your refund will go back to the original payment method. Refunds will be processed as soon as possible, but please allow up to 28 days for these to be completed.

Please submit the form only once, unless you have multiple bookings where you will need to submit a separate entry for each booking.

If you think you’ve made an error when filling out the form, please contact us at

*Booking Number can be found on your confirmation email. Click here for example. Please note, your Booking Number and File Number are the same.