Spectator Guide

The Hundred, 2021

Your safety is vital to us as we open our doors to support the safe return of spectators for The Hundred fixtures at Edgbaston in 2021.

Gates open 1 hour before first ball.

The Hundred

The Hundred is for everyone, so everyone’s comfort and safety is our highest priority.

With COVID-19 still in circulation, we understand that some people are likely to feel more comfortable than others about attending.

That’s why we are asking everyone to consider taking some small voluntary actions to protect each other and help every ticket holder to feel comfortable.

We’d encourage everyone to take a Lateral Flow Test prior to attending, unless you’ve already been double vaccinated at least two weeks prior. We would also encourage you to wear a face covering while moving around.

No tickets will be available to buy on the day via our Ticket Office. Tickets can still be purchased online at thehundred.com.

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Feeling Unwell?

If you are feeling unwell or have any COVID-19 symptoms, stay at home and do not attend.

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E-Ticket

Download The Hundred app to view your tickets and share with friends and family.

Before your visit

If you are feeling unwell or have any COVID-19 symptoms, you must stay at home and not attend.

If you are using public transport, please make sure you are wearing a face covering and complying with all relevant Government guidelines.

  • Face Covering – We would encourage you to wear face coverings (unless you’re exempt) while moving around the indoor concourses at our venues. Please note, this will not be mandatory. We would simply encourage it for the comfort of your fellow spectators. 
  • Hand washing and sanitisation – We’ll have sanitiser stations around the venues. Please continue to follow good hand hygiene practices during your day at The Hundred. 
  • Your Ticket – Make sure you have your tickets ready via The Hundred app. Please note, this is separate to the Edgbaston app.
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Face Covering

We would encourage you to wear face coverings (unless you’re exempt) while moving around the stadium.

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Sanitiser Stations

Wash your hands and use the sanitiser stations located around the stadium regularly.

When you arrive

Gates open 1 hour before the first ball.

Please give plenty of time to arrive at the stadium, roads and streets around the venue will be busier than usual.

  • Your Ticket – Remember, your ticket gives you access to both the men’s and women’s matches on the same day.
  • Start Times – These vary for each fixture, so make sure you’ve looked at your ticket in The Hundred app to see what time the first game starts.
  • Food & Drink – Spectators are welcome to bring food and drink into the stadium, excluding any alcohol, cans or glass bottles.
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One-Way Routes

When moving around, please follow the one-way routes when possible.

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Cashless Stadium

Edgbaston is a cashless stadium. Please bring a payment card or use your e-wallet.

During your visit

When moving around the stadium, please try and follow our one-way routes.

  • Click & Collect – Spectators can order food and drink from their seat using the Edgbaston app from selected bars. Full details will be available via the app. Please note, this is separate to The Hundred app.
  • Contactless Payments – We’ve installed protective screens and have payment technology to allow for contactless purchases at our bars and retail outlets. We are unable to accept cash payments.
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Click & Collect

Spectators can order food and drink from their seat using the Edgbaston app from selected bars.

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Entrance & Exit

Please enter and exit the stadium through the designated gates, which will be clearly signposted.

When leaving

When you are leaving the stadium, please follow staff directions and our one-way routes. We’ve installed easy to follow floor markings and signage to assist you.

  • Exits – You will be asked to exit via specific exit points. Please follow signage and directions from our stewards.
  • Post-Event Survey – After the fixture, you will be sent a post-match survey so spectators can provide their feedback on their experience. Please take a moment to fill this out.