If all matches are not completed on the original date, play will move into a reserve day which will be the following day (Sunday 16 July).
In this event, if you are a ticket holder your original ticket will be valid for entry on the reserve day and you will still be entitled to claim your refund, if applicable.
Playing conditions and timings for the reserve day will depend on prospects of play. This will be confirmed once play is called on the original day. We will communicate timings to all ticket holders at this time.
If, for the day for which the ticket is valid (Saturday 15 July), play does not take place OR play is restricted, you will be entitled to a refund of the match ticket value only subject to the below: (a) if the second semi-final does not achieve a result – a full 100%; (b) if both semi-final matches do achieve a result but (i) there are zero to 10 overs played of the T20 Final (the last scheduled match of the day) AND (ii) no result is obtained in the T20 Final – a 50% refund. In no other circumstances can money be refunded.
Refunds will be made automatically to the purchaser only, via the original payment method refunding to a debit or credit card or by sending a cheque. For refund queries please email email@example.com. Also visit ecb.co.uk/refundscheme. Please allow 30 days for your refund to be processed.
Please note that in the event that the final is not completed on the scheduled day, there is a reserve day (the following day). In this event, your ticket will be valid for entry on the reserve day and you will still be entitled to claim your refund, if applicable.
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