FAQs

Tickets for Vitality Blast fixtures at Edgbaston in 2024 are on sale now.

Fans can save by purchasing tickets in advance of the day of the fixture online at tickets.edgbaston.com or over the phone by calling 0330 551 1994 (9am to 5pm, Monday to Friday).

Tickets can also be purchased on the day from the Ticket Office at Store ’94, but prices will rise on the day.

When purchasing tickets, you will be asked which stand you would like to sit in. For the Worcestershire Rapids local derby and Vitality Blast Off double-header, you will be able to pick your seat.

Members and T20 Season Pass holders are required to claim tickets for the Worcestershire Rapids local derby and Vitality Blast Off via your online account. For all other games, you will be able to show your Membership Card or T20 Season Pass on entry (except knockout games).

We encourage spectators, who are able to, to leave the car at home and use public transport wherever possible.

Off-site parking is available to purchase in advance for all Major Matches, Vitality Blast T20 and The Hundred matches at Edgbaston.

Parking will be available at Moseley Ashfield Britannic Park (Pink Car Park, B13 8NQ) and can be purchase in advance online here. This site is around a 15-minute walk to the stadium.

A limited number of on-site Accessible Parking is available for Blue Badge holders to book on a first-come, first-serve basis online here. If you have any questions about Accessible Parking, please email tickets@edgbaston.com.

Bad weather may effect your match which will mean a delay in play or no play is possible. The decision on any delay in play is made by the umpires, who are responsible for the players’ safety.

Fans are encouraged to check the weather forecast for their match day before their visit and plan for any bad weather. Please bring a rain coat and umbrellas are allowed.

Areas of some stands (South Stand, Eric Hollies Stand and Skyline) are undercover, but the majority of the ground is open. Fans can take cover in our indoor areas including the concourse of the South Stand and in our Exhibition Hall.

For our refund policies, please visit our Terms & Conditions page. 

Yes, spectators can bring in their own food and drink subject to the following restrictions:

Vitality County Championship and One Day Cup

Spectators are allowed to bring their own food and drink into the stadium, excluding glass bottles.

We ask that you avoid bringing in large bags, if at all possible.

International, Vitality Blast Finals Day, Vitality Blast and The Hundred

No alcohol is allowed into the ground for international matches, Vitality Blast Finals Day, Vitality Blast and The Hundred.

As you would expect, we will have a thorough safety and security operation in place when you arrive. Bags and personnel will be searched. Please avoid bringing bags, if at all possible.

There are some items you can’t bring into the ground;

• No alcohol.
• No glass bottles.
• Spectators can bring in their own food and drink subject to the above restrictions.
• No fireworks or flares.
• No weapons, firearms or any other items considered dangerous.
• Flags, Clothing, Banners, or other signs that are offensive, racist, or commercially or politically motivated.
• No instruments, whistles or horns, unless agreed in advance.

This policy helps to ensure the safety and comfort of spectators in attendance at Edgbaston on our busier match days.

Yes, food and drink, including alcoholic and non-alcoholic beverages, will be available around the stadium for spectators. Availability will vary depending on fixture.

Spectators can order food and drink for Click & Collect from their seat using the Edgbaston app, available from selected bars on selected match days. To order, simply download the Edgbaston app on iOS or Android and visit the Shop section.

Spectators are allowed and encouraged to bring their own food and drink into the stadium, but no alcohol or glass bottles are allowed at International, The Hundred or Vitality Blast fixtures.

Pushchairs are not allowed in the stadium due to health and safety reasons.

Parents who arrive with a pushchair may leave it in our ‘Buggy Park’ area location outside the Main Reception, where it will be stored for collection when leaving.

If bad behaviour is spoiling your day or if you need to report any form of abuse, you can contact our stewards team quickly and easily via the Edgbaston app.

You can do this by clicking on the Customer Services button which will be at the top of the Home and My Visit tabs.

If, for the day for which the ticket is valid, play is restricted to 9.5 overs or less and no result is obtained, then you will be entitled to a refund for the value of your tickets. Refunds will be processed automatically back to the original payment method.

This policy applies to paid-for match tickets only. A refund is not available for complimentary tickets.

Please note, no refunds will be issued on the day of the fixture. Please allow 60 days from receipt of claim for us to process your refund. For refund queries please email tickets@edgbaston.com.

All claims for refunds will be paid to the original payment card. If this is no longer valid, your refund will be issued by cheque.