YOU MUST MAKE SURE THAT ANYONE YOU BUY TICKETS FOR, OR ALLOCATE/TRANSFER TICKETS TO, HAS ALSO READ AND AGREED TO THE FOLLOWING T&Cs AND SPECTATOR CODE OF CONDUCT.
Please note that the ticket is purchased on the basis of known teams, format, venue and a provisional date. The date of the match may change. If that occurs, the new date will be communicated and you will be given two weeks in which to request a refund should you no longer wish to attend. The Club will contact details to purchasers via email. If your contact details change then you must inform us at tickets@edgbaston.com or you may miss your opportunity to claim a refund. In addition, please be sure to read the standard ticketing T&Cs listed below which are also in place to protect your purchase should there be any cancellation of matches or a requirement to restrict entry.
We reserve the right to cancel your ticket due to events beyond our reasonable control and/or should we believe it is reasonable to do so on health and safety grounds. If we cancel your ticket in such circumstances, you will be eligible for a refund of the face value of the tickets (which shall not include any initial booking/administration fees, if applicable, which shall be non-refundable). We have absolute discretion as to which tickets to cancel in a situation where reduced capacity at the venue result in a requirement to cancel a proportion of tickets.
We reserve the right to impose health and safety related conditions which attendees must comply with (including but not limited to the provision of details of all attendees for Test and Trace purposes). Any attendees refusing to comply with such conditions may have their tickets cancelled, be refused entry or removed from the venue.
We shall not be liable to you for failure to perform any of our obligations to the extent that the failure is caused by an event beyond our reasonable control. Personal arrangements and expenditure, including travel, accommodation and other costs and expenses incurred by you relating to a match which have been arranged by you are at your own risk, and we shall not be responsible or liable to you for any wasted or unrecoverable costs or expenditure in relation to such personal arrangements, even if caused as a result of the cancellation, rescheduling or alteration of a match for which you have purchased tickets.
For Ground Regulations, click here.
For Spectator Code of Conduct, click here.
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- Tickets purchased are non transferable and are for the sole use of the purchaser. Tickets may not, under any circumstances, be auctioned, offered for sale or re-sold in any manner, except via the venue’s official Ticket Exchange re-sale platform.
- All tickets remain the property of Warwickshire County Cricket Club at all times.
- Warwickshire County Cricket Club reserves the right to refuse admission or cancel the booking without notification to anyone who has acquired a ticket in breach of these terms and conditions. Unlawful ticket holders will, if necessary, be ejected from the ground.
- Duplicate tickets will only be issued as a replacement ticket that has been lost, stolen or temporarily mislaid. Under 16 tickets purchased in advance can be transferred to an adult ticket upon payment of the relevant seat price. Requests made for a duplicate ticket or transfer of an Under 16 to an adult ticket must be made by the original purchaser who will be required to produce a written statement and identification in advance or in person on the event day itself. In both cases a £5 per ticket administrative charge will be applied.
- Any person who enters the ground is liable to be searched by a police officer or servant or agent of Warwickshire County Cricket Club and Warwickshire County Cricket Club reserves the right to refuse admission to, or eject from the ground, any person who declines to be searched.
- Entry to the venue will be denied to persons carrying cans, glass bottles, firearms, dangerous objects or any branded material.
- The ticket must be produced at the appropriate access points upon demand by any official of the venue.
- The ticket is issued on the condition that the venue, its officials or agents will not be liable for any loss, injury or damage however caused to the holder of the ticket.
- While the venue will use its best endeavours to ensure that the ticket holder is given use of the seat to which the ticket refers, it reserves the right to substitute the seat with another, whenever it is deemed necessary.
- In the event that the event to which the ticket refers to is rescheduled, the ticket will be valid for the rescheduled event.
- In the event that the event to which the ticket refers is abandoned or cancelled, please refer to our Refund Scheme below, which is by the ECB rain check policy.
- Right of admission is reserved.
- By ECB ruling, the use of any cameras, mobile phones, computers and other electronic equipment, for the recording, transmission or communication of match details, statistics, images etc is not permitted other than with the proper accreditation.
- The photographs used on this website are for guidance only. Due to the nature of the game of cricket, the pitch will not always be in the position shown on images.
- Animals are not allowed within the venue, except hearing dogs for the deaf or dogs accompanying blind persons.
- On occasions when tickets are issued, spectators must retain the ticket at all times.
- No alcohol can be brought into the ground by any spectator.
- Smoking is only permitted within the marked smoking zones within the venue.
- Fireworks, flares, weapons, firearms glass bottles and cans and any other items considered dangerous are prohibited. Musical instruments and horns of all descriptions are also prohibited, unless authorised by prior arrangement.
- Flags, Banners or other signs that are offensive, racist or commercially or politically motivated are prohibited.
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Cricket is against ticket touting – you must not buy or sell this ticket for more than its face value. Please see ecb.co.uk/toutsout for full re-sale/refund policy. All tickets are issued by or on behalf of Warwickshire County Cricket Club. Each Ticket is and shall remain at all times the property of Warwickshire County Cricket Club.
No person who is subject to a life ban imposed and/or recognised by the ICC, the ECB or any other ICC Member as a result of a breach of any applicable ICC, ECB or other ICC Member rules, regulations, codes or directives shall be permitted to enter the ground and any such person found within the ground on the day of the match shall be liable to immediate removal from the ground.
Please note that the use of any cameras or mobile devices or any electronic equipment, for the recording, transmission or communication of match footage, details, statistics, images (on any platforms including but not limited to websites and social media) etc., is not permitted other than with the proper accreditation. All Ground Regulations apply.
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REFUND SCHEME
ICC T20 World Cup Fan Park
All tickets issued for the ICC T20 World Cup Fan Park are non-refundable and non-transferable. If the match being played in Nassau County, New York is affected by weather, the provision of the fan park, including guest appearances, cultural activities and food will still go ahead.
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The Club Reserves The Right To
- Refuse admission to any person.
- Refuse admission or eject from the ground any person under the influence of alcohol.
- Search spectators and/or their belongings upon entrance to the Ground.
Conduct within the Stadium
YOU MUST MAKE SURE THAT YOU AND ANYONE YOU BUY TICKETS FOR, OR ALLOCATE/TRANSFER TICKETS TO, HAS READ AND AGREED TO OUR SPECTATOR CODE OF CONDUCT.
Admission and the right to remain within the Ground is on condition that spectators shall not commit any of the following acts:
- Failure to comply with directions given by a steward or Police Officer.
- Going on the playing area at any time, unless specifically authorised by a Club Official, or interfering with the normal course of play in any manner. Spectators who enter the field of play unauthorised will be liable for a fine of up to £1,000 or prosecution’.
- Throwing or discharging missiles.
- Obstructing any gangway or passageway.
- Climbing on any building, wall or fence.
- Defacing or obscuring any notice or advertisement displayed within the Ground.
- Offering for sale on the Ground any articles unless specifically authorised by the Club in writing.
- Interfering in any way with the comfort, enjoyment or safety of spectators.
- Singing indecent songs or using indecent language or making indecent gestures.
- Racist or racially motivated conduct or comment.
- Making unnecessary noise such as that from the use of radios, whistles, bells, horns or chanting.
- Obstructing the view of any other spectators.
- Use of mobile telephones in seating areas.
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Anti-Courtsider Regulations
- Under no circumstances may any person at the ground use a mobile telephone or other kind of communication device to communicate or in any way transmit any form of commentary, data or other material in relation to a cricket match taking place at the ground for any kind of improper betting or other corrupt or unlawful purpose.
- Any person who is reasonably suspected by [the Club] (or its appointed nominees), of acting in breach of this provision unconditionally accepts and agrees that he/she will cooperate with any enquiries made by [the Club] (or its appointed nominees), including by providing his/her name and address, an explanation for his/her suspicious conduct, and/or agreeing that he/she may be photographed and/or filmed by [the Club] (or its appointed nominees). The person accepts that any such names, addresses, photographs and films may be shared between each of the ECB, all the other first class county clubs, relevant official cricket authorities and any relevant police and crime prevention authorities, for the purposes of any criminal investigations or proceedings, in connection with any investigation into a potential breach of domestic or international cricket anti-corruption rules and/or to enable the ECB and the other first class clubs to give reciprocal effect to any ban on entry which is subsequently imposed by [the Club]. Personal data collected under this provision will be processed in accordance with the Data Protection Act 1998.
- Any person who is reasonably suspected to be in breach of this provision accepts that he/she may be immediately ejected from the ground (without any financial or other compensation) and prohibited from entering the ground and any other cricket ground under the control of either the ECB or any first class county club for life or such other period of time as [the Club] deems appropriate in its sole and absolute discretion.
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Imagery
Spectators acknowledge that this venue and those attending may be filmed and/or photographed (creating ‘Audio Visual Materials’). By using your ticket and attending any event or fixture at Edgbaston, you expressly agree that Edgbaston, its sponsors and partners, other cricket and media organisations may use the Audio Visual Materials (in whole or in part and which may include images or audio recordings of you) for any purpose including marketing, promotions or commercial purposes in any media and format anywhere in the world without payment to you and the need to get permission from you or others. Your rights under the Data Protection Act 2018 are not affected. Further information is available at edgbaston.com/privacy-policy.
