I have tickets for the 2020 ODI match between England and Ireland at Edgbaston, can I claim a refund?

Yes. All ticket purchasers have the option to keep the value of their ticket(s) as credit in their online account and receive priority access to our programme of fixtures in 2021, or obtain a refund.

Please note, we are unable to offer a part refund and part credit option.

 

I want to keep credit in my online account and receive priority access to tickets for 2021. How do I do this?

No action is required. If we don’t hear from you before midnight on 24 July, the value of your ticket(s) will automatically be credited to your online account in July.

You will receive priority access to our major match fixtures in 2021, before any ticket ballot or general sale process takes place

Your credit can be used to purchase major match tickets (subject to availability), Vitality Blast group game tickets or Warwickshire Memberships for the 2021 or 2022 season.

 

What major matches are taking place at Edgbaston in 2021?

Edgbaston will host another packed summer of major match cricket in 2021, this includes:

  • England v Pakistan, ODI
  • England v Sri Lanka, T20I
  • Vitality Blast Finals Day

Demand is expected to be very high for all major matches in 2020, given the loss of matches in 2020. Those who accept credit will receive priority access before any ticket ballot or general sale process takes place.

Timings for the priority booking window of these 2021 matches are still to be confirmed but will likely open in late August/September 2020. Details will be announced in due course.

Please note, all tickets are subject to availability.

 

I don’t want credit on my online account or priority access for 2021, how do I claim a refund?

Ticket buyers can claim a refund for the value of their ticket(s). Refund requests must be submitted by completing our online Ticket Refund Form before midnight on 24 July 2020.

You will need your Booking Number to claim a refund, this can be found on your email confirmation.

The link to the form has been sent to all ticket buyers via email. If you are yet to receive the link, please email tickets@edgbaston.com.

If you do not complete our online form, you will automatically receive credit to your online account and the added benefit of priority access for our programme of fixtures in 2021.

 

If I fill in the Ticket Refund Form, when will I receive my refund?

Refunds will be processed at the end of July once all refund requests have been received.

All refunds will be issued in accordance with your original payment method. We are not able to send a refund to a different destination (e.g. to another card or bank account). If your card is no longer in use, your refund will be issued by cheque.

 

I have purchased Car Parking for the Ireland ODI, do I need to claim a refund for this?

Car Parking purchased for the England vs Ireland ODI match will automatically be refunded to the original payment method.

No action is required.

All refunds will be processed by the end of July. If your card is no longer in use, your refund will be issued by cheque.

 

I am requesting a refund, but I still want to help the club. Can I make a donation?

Yes, absolutely. To help support the club through these challenging times, we are asking supporters, who are able to do so, to make a donation to Warwickshire County Cricket Club.

This can be as little or as much as you are able to donate. Every penny will help the club during these difficult times and support us to continue to deliver world-class sporting events and the best possible experience for all visitors.

To make a donation, please click here.