All ticket purchasers for England’s Test match versus West Indies at Edgbaston Stadium, on 12 to 16 June 2020, have the option to keep the value of their ticket(s) as credit to use for our programme of matches in 2021 or 2022, or obtain a refund.
Please note, we are unable to offer a part refund and part credit option.
Car Parking purchased for the West Indies Test match will automatically be refunded, no action is required. The refund will be paid to the original payment card. If the card is no longer in use, a cheque will be issued.
Credit my account and get priority access for 2021
Those who choose to keep the value of their tickets in their account will receive priority access to Edgbaston’s programme of major matches in 2021, before any ticket ballot or general sale process takes place.
Next summer’s international programme at Edgbaston includes England’s ODI versus Pakistan and a T20I versus Sri Lanka, so demand is expected to be very high given the loss of matches in 2020.
You will also receive priority access to Vitality Blast Finals Day (subject to availability), an event that sold out before general sale in 2020.
The credited value can also be used for group fixtures in the Vitality Blast, Warwickshire Membership and major match days up to the end of 2022.
No action is required. If we don’t hear from you before midnight on 30 June, the value of your ticket(s) will automatically be credited to your online account and you will receive priority access to the 2021 major match programme.
We will write to you again once ticket and priority access details have been confirmed for our programme of fixtures in 2021.
Claim a refund
Alternatively, ticket buyers can claim a refund for the value of their ticket(s).
Refund requests must be submitted by completing our online Ticket Refund Form, linked below, before midnight on 30 June 2020.
If you do not complete our online form, you will automatically receive credit to your online account and the added benefit of priority access for our programme of fixtures in 2021.