Everyone is welcome

Our Membership and Ticket Office team are here to help our guests have the most enjoyable time possible when they visit Edgbaston.

Subsequently we work closely with our stewarding team and customers to ensure we fully understand the unique needs of our visitors to make sure we provide a positive experience for all of our fans.

If you wish to discuss any particular needs you may have as a visitor please don’t hesitate to get in touch with us on 0121 369 1994 or email tickets@edgbaston.com.

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Blue Badge Parking

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Wheelchair User Areas

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Accessible Friendly

Access to the Ground

Edgbaston has excellent links with public transport, an on-site car park (subject to availability) and a drop-off zone, which make the experience of getting to Edgbaston incredibly easy.

Access points on match day are not turnstile, with stewards independently scanning tickets and searching bags in open spaces, which are perfect for wheelchair users and those with assistance dogs.

Edgbaston Stadium will have limited Blue Badge parking, which must be booked in advance online at tickets.edgbaston.com. Only a limited number of spaces are available. Please do not arrive at the stadium without pre-booked accessible parking.

 

Facilities

At Edgbaston we pride ourselves on being able to offer world-class facilities that are accessible to everyone. Around the ground there are a number of wheelchair user areas, which are located within the stands ensuring that fans are still a part of the fantastic Edgbaston atmosphere.

The stadium is also accessible friendly with a host of lifts, ramps and staircases around the ground. Additionally on match days our stewarding team are available to provide assistance and directions for all fans.

 

Multifaith Room

Multifaith Rooms are available in the South Stand on the first floor, next to the 501* Lounge, and behind the Selco Builders Warehouse Family Stand.

Speak to one of our friendly stewards who can help direct you to one of the room.

 

Sensory Rooms

Sensory Rooms are available for children and adults with sensory processing issues to attend a match in a calm environment at Edgbaston Stadium.

The specially designed spaces are located in the South Stand and in the RES Wyatt Stand.

If you wish to access one of these rooms, please speak to one of our friendly stewards who can help or contact us before your visit by emailing customerservices@edgbaston.com.

 

Seats

We have wheelchair access seating in the West Upper, South Lower and Eric Hollies stands. There are also a selection of seats on the Skyline Terrace and then in our two Members areas; the Tom Dollery Lounge and the David Heath Suite.

If you wish to book accessible seating tickets, we may ask for proof of eligibility. We accept the following:

– Receipt of the higher or middle rate of Disability Living Allowance (mobility and/or care component).
– Receipt of standard or enhanced rate of Personal Independence Payment (PIP) for mobility, and/or enhanced rate of PIP for care.
– Receipt of either Severe Disablement Allowance or Attendance Allowance.
– War Pensioners’ Mobility Allowance or War or Service Disablement pension for 80% or more disability.
– Blind or partially sighted registration certificate (BD8 or CV1 certificate) or evidence from an eye specialist, for example an optometrist, that the individual would qualify to be registered as severely sight impaired (blind) or sigh impaired (partially sighted).

Please note that receipt of a Blue Badge will not be considered as eligibility for booking tickets.

 

National Key Scheme (NKS)

Edgbaston is a proud partner of the National Key Scheme which offers disabled people independent access to locked public toilet. Toilets fitted with NKS locks can now be found around the ground and our stewards will also carry a key for fans that are not part of the scheme or have forgotten to bring their key with them.

 

Wheelchair User Assistants

At Edgbaston we are proud to offer a FREE ticket for wheelchair wheelchair user assistants for all domestic cricket games and international fixtures. Tickets and parking  for wheelchair wheelchair user assistants for international fixtures need to be purchased in advance of the fixture.

 

Free commentary radios

We are pleased to offer all blind and visually impaired spectators complimentary earpiece radios, which provide live commentary for all international matches at Edgbaston.

Radios are available for collection from the club shop, Store ’94.

 

Any questions?

If you have any additional enquires or require more support with your match day experience, please don’t hesitate to get in touch with us on 0121 369 1994 or email tickets@edgbaston.com.