Edgbaston | Warwickshire County Cricket Club

Ticket Terms and Conditions

Please read the following Terms & Conditions carefully before purchasing tickets or Membership with Warwickshire County Cricket Club and Edgbaston.

If you have any questions, please contact our Ticket Office at tickets@edgbaston.com.

Important Information

If you purchase, transfer or allocate tickets to another person, you must ensure they have read and agree to these Terms & Conditions and the Spectator Code of Conduct.

Tickets are purchased based on the confirmed teams, competition format, venue and a provisional match date. If the fixture date changes, we will notify the original purchaser by email. You will then have two weeks to request a refund if you are no longer able to attend.

Please ensure your contact details remain up to date by notifying tickets@edgbaston.com of any changes. Failure to do so may result in you missing important communications, including any refund opportunities.

Match Changes & Refunds

Should a fixture be postponed, rescheduled, cancelled or subject to reduced capacity, the Club reserves the right to cancel tickets where reasonably necessary, including for health and safety reasons or circumstances beyond our control.

If your ticket is cancelled by the Club in these circumstances, you will be entitled to a refund of the face value of your ticket only. Any booking or administration fees are non-refundable.

Where venue capacity must be reduced, Warwickshire County Cricket Club reserves the right to determine which tickets are cancelled.

Personal travel, accommodation and any other associated expenses are booked entirely at your own risk. The Club accepts no liability for costs incurred if a fixture is postponed, cancelled, altered or rescheduled.

Health & Safety

The Club may introduce additional health and safety measures where required. These may include providing attendee information where necessary.

Failure to comply with any health and safety requirements may result in:

Refused entry.
Cancellation of your ticket.
Removal from the venue.

Ground Regulations

Please also read the following before attending:

Ground Regulations
Spectator Code of Conduct

General Ticket Terms

Ticket Ownership & Resale

Tickets remain the property of Warwickshire County Cricket Club at all times.
Tickets are issued for the sole use of the purchaser and are non-transferable unless otherwise permitted.
Tickets must not be sold, offered for sale, auctioned or transferred except through the Club's official Ticket Exchange platform.
The Club reserves the right to refuse admission or cancel any ticket obtained in breach of these Terms & Conditions.

Lost or Replacement Tickets

Replacement tickets may only be issued where tickets have been lost, stolen or temporarily misplaced.

Under-16 tickets purchased in advance may be upgraded to an adult ticket upon payment of the relevant price difference.

Requests must be made by the original purchaser and identification may be required. A £5 administration fee per ticket applies.

Admission & Security

All spectators may be searched by police officers or authorised Club staff.
Anyone refusing a search may be refused entry or removed from the venue.
Right of admission is reserved at all times.
Tickets must be presented when requested by venue staff.

Prohibited Items

The following items are not permitted inside the venue:

Alcohol.
Glass bottles and cans.
Firearms or weapons.
Fireworks or flares.
Dangerous items.
Air horns, musical instruments or similar noise-making devices (unless authorised in advance).
Offensive, racist, political or commercial flags, banners or signs.
Unauthorised branded materials.

Venue Rules

Smoking is only permitted in designated smoking areas.
Animals are not permitted, with the exception of registered assistance dogs.
Where tickets are issued, spectators must retain them throughout the event.

Photography & Recording

In accordance with ECB regulations, cameras, mobile phones, computers and other electronic devices must not be used to record, transmit or communicate live match footage, statistics or other match-related content without the appropriate accreditation.

Seating

While every effort will be made to provide the seat shown on your ticket, the Club reserves the right to allocate an alternative seat where necessary.

Match Interruptions

If a fixture is postponed, rescheduled, abandoned or cancelled, the Club's Refund Scheme and the ECB Rain Check Policy will apply.

Liability

Warwickshire County Cricket Club, its officials and agents shall not be liable for any loss, injury or damage suffered by ticket holders except where required by law.

Images

Photography used throughout the website is for illustrative purposes only. Due to the nature of cricket, the position of the pitch and surrounding areas may differ from those shown.

REFUND SCHEME England v Pakistan Men's Test, 2026

For Days 1 to 4 of the Test Match: If, for the day for which the ticket is valid, play does not take place OR play is restricted, you will be entitled to a refund of only the match ticket value subject to there being: (a) zero to 15 overs played – a full refund; (b) 15.1 overs to 30 overs played – a 50% refund. In no other circumstances can money be refunded. This refund policy does not apply to Day 5 of Test Matches. Refunds will be made automatically to the purchaser only, via the original payment method refunding to a debit or credit card. For refund queries please email tickets@edgbaston.com. Also visit ecb.co.uk/refundscheme. Please allow 30 days for your refund to be processed. Hospitality: If you have hospitality booked, a refund will be made for the ticket value included in your package (as per above). However, your hospitality suite will remain open and therefore the remaining value of your package will be non-refundable.

REFUND SCHEME England v India Men's ODI, 2026

If, for the day for which the ticket is valid, play does not take place OR play is restricted, you will be entitled to a refund of only the match ticket value subject to there being: (a) 15 overs or less because and no result is obtained – a full refund; (b) 15.1 overs to 29.5 overs and no result is obtained – a 50% refund. In no other circumstances can money be refunded. Refunds will be made automatically to the purchaser only, via the original payment method refunding to a debit or credit card or by sending a cheque. For refund queries please email tickets@edgbaston.com. Also visit ecb.co.uk/refundscheme. Please allow 30 days for your refund to be processed.

REFUND SCHEME Vitality Blast Finals Day

If, for the day for which the ticket is valid, play does not take place OR play is restricted, you will be entitled to a refund of the match ticket value only subject to the below: (a) if the second semi-final does not achieve a result - a full 100%; (b) if both semi-final matches do achieve a result but (i) there are zero to 10 overs played of the T20 Final (the last scheduled match of the day) AND (ii) no result is obtained in the T20 Final - a 50% refund. In no other circumstances can money be refunded. Refunds will be made automatically to the purchaser only, via the original payment method refunding to a debit or credit card or by sending a cheque. For refund queries please email tickets@edgbaston.com. Also visit ecb.co.uk/refundscheme. Please allow 30 days for your refund to be processed. Please note that in the event that the final is not completed on the scheduled day, there is a reserve day (the following day). In this event, your ticket will be valid for entry on the reserve day and you will still be entitled to claim your refund, if applicable.

Restricted View

Restricted View Seating at Edgbaston Stadium is defined as one where the spectator can view the entire cricket pitch in use for the match, but where a fixed structural object or stadium fixture partially obstructs the view of the surrounding outfield. For the avoidance of doubt, a Restricted View means that while some areas of the outfield will be obscured, no part of the active cricket pitch itself will be blocked or restricted.

Heavily Restricted View seating carries a more significant obstruction. In these seats, a fixed structural object or stadium fixture blocks most of the surrounding outfield. Furthermore, the obstruction is such that the spectator will be able to see most of, but not necessarily all of, the active cricket pitch being used for play.

Cricket is against ticket touting – you must not buy or sell this ticket for more than its face value. Please see ecb.co.uk/toutsout for full re-sale/refund policy. All tickets are issued by or on behalf of Warwickshire County Cricket Club. Each Ticket is and shall remain at all times the property of Warwickshire County Cricket Club. No person who is subject to a life ban imposed and/or recognised by the ICC, the ECB or any other ICC Member as a result of a breach of any applicable ICC, ECB or other ICC Member rules, regulations, codes or directives shall be permitted to enter the ground and any such person found within the ground on the day of the match shall be liable to immediate removal from the ground. Please note that the use of any cameras or mobile devices or any electronic equipment, for the recording, transmission or communication of match footage, details, statistics, images (on any platforms including but not limited to websites and social media) etc., is not permitted other than with the proper accreditation. All Ground Regulations apply.

REFUND SCHEME Vitality Blast - Double-Headers

If, for the day for which the ticket is valid, play does not take place OR play is restricted to 9.5 overs or less and no result is obtained in the Men’s fixture, then you will be entitled to a refund for the value of your tickets. If play does not take place OR play is restricted to 9.5 overs or less and no result is obtained in the Women’s fixture, you will be to claim a complementary ticket for any of our standalone Women’s fixtures in the same season. In no other circumstances can money be refunded. This policy applies to paid-for match tickets only. A refund is not available for complimentary tickets. Refunds will be made automatically to the purchaser only, via the original payment method refunding to a debit or credit card or by sending a cheque. For refund queries please email tickets@edgbaston.com. Please allow 10 working days for your refund to be processed.

Vitality Blast - Standalone Games

If, for the day for which the ticket is valid, play does not take place OR play is restricted to 9.5 overs or less and no result is obtained, then you will be entitled to a refund for the value of your tickets. This policy applies to paid-for match tickets only. A refund is not available for complimentary tickets. Refunds will be made automatically to the purchaser only, via the original payment method refunding to a debit or credit card or by sending a cheque. For refund queries please email tickets@edgbaston.com. Please allow 10 working days for your refund to be processed. We would encourage as many ticket holders as possible to try and join us for another Vitality Blast fixture in the same season, with tickets available to purchase online. We reserve the right to cancel your ticket due to events beyond our reasonable control and/or should we believe it is reasonable to do so on health and safety grounds. If we cancel your ticket in such circumstances, you will be eligible for a refund of the face value of the tickets (which shall not include any initial booking/administration fees, if applicable, which shall be non-refundable). We have absolute discretion as to which tickets to cancel in a situation where reduced capacity at the venue result in a requirement to cancel a proportion of tickets.

Vitality Blast - Fl3xi Pack

Fl3xi Pack allows the holder to select tickets for three (3) different Vitality Blast group stage matchdays at Edgbaston during the same season. The Fl3xi Pack is valid only for Vitality Blast group stage matches played at Edgbaston only and does not include access to knockout matches, T20 Finals Day, or any other non-Vitality Blast events. Fl3xi Pack holders must claim their ticket ahead of the matchday. Should any selected Vitality Blast fixture be abandoned, cancelled, or not completed (in line with Edgbaston’s standard Vitality Blast ticket terms and conditions), the ticket holder will be entitled to exchange the affected fixture for another Vitality Blast group stage match at Edgbaston. If the final Vitality Blast group stage fixture available at Edgbaston is cancelled or abandoned, the holder may exchange that ticket for any remaining days of One Day Cup or County Championship cricket at Edgbaston during the same season. No refunds will be issued under any circumstances and exchanges are available as outlined above only. Fixture selection is subject to availability at the time of booking. Fl3xi Pack and its associated tickets are non-transferable and valid only for the same season. Fl3xi Pack does not provide discounts around the ground on food or beverage, or give access to our Member areas. To gain these discounts, please upgrade to one of our Membership packages.

Vitality Blast - Blast Pass

Blast Pass provides the holder entry to all home Vitality Blast group stage fixtures at Edgbaston Stadium during the same season. Blast Pass is valid only for Vitality Blast group stage matches played at Edgbaston and does not include access to knockout matches, T20 Finals Day, or any other non-Vitality Blast events, although Blast Pass holders will qualify for priority booking for any knockout fixtures (subject to availability). To gain entry, Blast Pass holders can scan their card at the gate, with the exception of the Warwickshire Bears vs Worcestershire Rapids fixture where a ticket must be claimed in advance. Should any selected fixture be abandoned, cancelled, or not completed (in line with Edgbaston’s standard Vitality Blast ticket terms and conditions), there is no refund permitted. Blast Pass does not provide discounts around the ground on food or beverage, or give access to our Member areas. To gain these discounts, please upgrade to one of our Membership packages.

Domestic Hospitality Refund Policy

Bad weather may impact play with possible delays or even no play. The decision on any delays in play is made by the umpires who are responsible for player safety. If play is restricted (under minimum overs/balls) or does not take place, you will be entitled to a refund of the value of your match ticket. But, as the remainder of your hospitality package will still take place, you will not be eligible for a full refund. In this event, refund details will be communicated to all hospitality bookers via email. Please note, no refunds will be issued on the day of the fixture.

The Hundred

In the event of cancellation or curtailment of play due to adverse weather, TeamCo shall effect any refund or reimbursement which may be due to a Ticket Purchaser in accordance with the following refund policy (please note that the Ticket Purchaser will not need to contact TeamCo to receive any applicable refund pursuant to this paragraph 21 and TeamCo will refund the applicable amount within 60 days of the date of the affected Match): Single Match Day: if 100 balls or less are bowled on the day for which the Ticket is valid (where the date of the Match has changed, this means the new date of the Match) and no result is obtained, an automatic full (100%) refund of the amount paid for the Ticket (excluding any booking fees) will be made to the original credit or debit card used by the Ticket Purchaser to make the purchase of the Ticket(s). Double-Header Match Day: if 100 balls or less are bowled in respect of both Matches on the day for which the Ticket is valid (where the date of the Match has changed, this means the new date of the Match) and no result is obtained in respect of both Matches, an automatic full (100%) refund of the amount paid for the Ticket (excluding any booking fees) will be made to the original credit or debit card used by the Ticket Purchaser to make the purchase of the Ticket(s). Double-Header Match Day: if 100 balls or less are bowled in respect of one of the two Matches on the day for which the Ticket is valid (where the date of the Match has changed, this means the new date of the Match) and no result obtained in respect of such Match, an automatic partial refund equal to 50% of the amount paid for the Ticket (excluding any booking fees) will be made to the original credit or debit card used by the Ticket Purchaser to make the purchase of the Ticket(s). Click here to view full T&Cs for The Hundred.

The Hundred - Phoenix Pass

Phoenix Pass provides the holder entry to all home The Hundred group stage fixtures at Edgbaston Stadium during the same season, both Men’s and Women’s matches. The Phoenix Pass is valid only for The Hundred matches played at Edgbaston and does not include access to knockout matches, or any other non-Hundred events. To gain entry, Phoenix Pass holders must claim their seat for all four (4) games in advance online, with all tickets available via The Hundred App. Should any selected fixture be abandoned, cancelled, or not completed (in line with Edgbaston’s standard ticket terms and conditions), there is no refund permitted. Phoenix Pass does not provide discounts around the ground on food or beverage, or give access to our Member areas.

Warwickshire CCC Membership

1. Memberships purchased are non-transferable and non-refundable and are for the sole use of the purchaser. Memberships shall not be resold or transferred (save as mentioned in (2) below) and shall not be purchased or obtained from or through any person, commercial agent, company or otherwise than directly by the applicant from Warwickshire County Cricket Club Ltd (WCCC). Any Memberships advertised for sale will be void. WCCC reserves the rights not to sell to individuals or agencies suspected of intending to re-sell their tickets. 2. If more than one Membership is issued to an applicant those Memberships may be used only by the applicant and the person(s) intending to accompany that applicant to and at the Event. The provision of such a Membership by an applicant to such person without payment shall not contravene (1) above. 3. Memberships are issued subject to Ground Regulations established by WCCC. WCCC shall be entitled to refuse admission to any Membership holder in reasonable circumstances and shall give written reasons if requested. A copy of the full Ground Regulations currently in force is available on the Official Website of the Event and is also available on application. 4. The purchaser agrees to abide by these conditions and the ground regulations at all times. 5. Memberships remain the property of WCCC at all times. 6. WCCC reserves the right to change these Conditions from time to time. 7. In the event of a match being cancelled or not completed as per the ECB match regulations no monetary refund will be due. 8. Memberships will be sent to the name and address stated on the order and not to any third party. Any memberships arranged for collection by anyone other than the cardholder, where the cardholder will not be attending, will require a letter of authorisation from them. This letter must state the name of the person collecting the tickets, together with name, address and signature of the cardholder authorising the release. 9. Duplicate membership will only be issued as replacements for memberships that have been lost, stolen or temporarily mislaid. A £10.00 administration fee will be charged for reprinting. The original membership will then be void. 10. Junior (under 16) memberships purchased in advance can be upgraded to an adult membership upon payment of the relevant differential in price. No downgrades will be allowed. Request for duplicates or upgrades must be made by the original purchaser who will be required to produce a written and signed request. Identification will then be requested in advance or in person on the day of the event itself. 11. WCCC reserves the right to cancel the sale of Memberships to individuals or agencies or to anyone who has contravened any of these Terms and Conditions. 12. Any membership obtained in breach of these Conditions shall be void and all rights conferred or evidenced by such membership shall be nullified. Any person seeking to use a membership obtained in breach of these Conditions in order to gain or provide entry to or remain at the Event will be a trespasser and will be ejected and liable to legal action.

Membership Auto Renewals

All those that purchase an annual 1882 Full Club or B5 White Ball Membership will be automatically enrolled on to the auto-renewal scheme for following years. Your credit or debit card details will be securely saved for payment. Please ensure you have a valid credit or debit card saved to your account, and any other family or friend Memberships you manage, via your online account or your renewal may not be processed. We will write to all Members no later than 14 days before your renewal so you can opt-out before ay payment is taken. To opt-out, please tick the opt-out box in your account – ‘Profile and Payment Methods’ – ‘Membership Auto-Renewal: Opt-Out’, or email the Membership team via members@edgbaston.com. There will be a 14 day grace period from the day after you receive your confirmation email to cancel your Membership and receive a refund. To do so, please contact the ticket office by emailing members@edgbaston.com. If you want to change Membership category or switch to split payments, you will need to opt out of the auto-renewal process and purchase a new Membership.

Conduct within the Stadium

YOU MUST MAKE SURE THAT YOU AND ANYONE YOU BUY TICKETS FOR, OR ALLOCATE/TRANSFER TICKETS TO, HAS READ AND AGREED TO OUR SPECTATOR CODE OF CONDUCT. Admission and the right to remain within the Ground is on condition that spectators shall not commit any of the following acts: 1. Failure to comply with directions given by a steward or Police Officer. 2. Going on the playing area at any time, unless specifically authorised by a Club Official, or interfering with the normal course of play in any manner. Spectators who enter the field of play unauthorised will be liable for a fine of up to £1,000 or prosecution’. 3. Throwing or discharging missiles. 4. Obstructing any gangway or passageway. 5. Climbing on any building, wall or fence. 6. Defacing or obscuring any notice or advertisement displayed within the Ground. 7. Offering for sale on the Ground any articles unless specifically authorised by the Club in writing. 8. Interfering in any way with the comfort, enjoyment or safety of spectators. 9. Singing indecent songs or using indecent language or making indecent gestures. 10. Racist or racially motivated conduct or comment. 11. Making unnecessary noise such as that from the use of radios, whistles, bells, horns or chanting. 12. Obstructing the view of any other spectators. 13. Use of mobile telephones in seating areas.

Anti-Courtsider Regulations

1. Under no circumstances may any person at the ground use a mobile telephone or other kind of communication device to communicate or in any way transmit any form of commentary, data or other material in relation to a cricket match taking place at the ground for any kind of improper betting or other corrupt or unlawful purpose. 2. Any person who is reasonably suspected by [the Club] (or its appointed nominees), of acting in breach of this provision unconditionally accepts and agrees that he/she will cooperate with any enquiries made by [the Club] (or its appointed nominees), including by providing his/her name and address, an explanation for his/her suspicious conduct, and/or agreeing that he/she may be photographed and/or filmed by [the Club] (or its appointed nominees). The person accepts that any such names, addresses, photographs and films may be shared between each of the ECB, all the other first class county clubs, relevant official cricket authorities and any relevant police and crime prevention authorities, for the purposes of any criminal investigations or proceedings, in connection with any investigation into a potential breach of domestic or international cricket anti-corruption rules and/or to enable the ECB and the other first class clubs to give reciprocal effect to any ban on entry which is subsequently imposed by [the Club]. Personal data collected under this provision will be processed in accordance with the Data Protection Act 1998. 3. Any person who is reasonably suspected to be in breach of this provision accepts that he/she may be immediately ejected from the ground (without any financial or other compensation) and prohibited from entering the ground and any other cricket ground under the control of either the ECB or any first class county club for life or such other period of time as [the Club] deems appropriate in its sole and absolute discretion.

Imagery

Spectators acknowledge that this venue and those attending may be filmed and/or photographed (creating ‘Audio Visual Materials’). By using your ticket and attending any event or fixture at Edgbaston, you expressly agree that Edgbaston, its sponsors and partners, other cricket and media organisations may use the Audio Visual Materials (in whole or in part and which may include images or audio recordings of you) for any purpose including marketing, promotions or commercial purposes in any media and format anywhere in the world without payment to you and the need to get permission from you or others. Your rights under the Data Protection Act 2018 are not affected. Further information is available at edgbaston.com/privacy-policy. Should you have any questions relating to our Terms & Conditions, please email tickets@edgbaston.com.